Call Center Customer Service Representative Community, Social Services & Nonprofit - Fitchburg, MA at Geebo

Call Center Customer Service Representative

Quick Apply Full-time 2 hours ago Full Job Description Job Description Create your own career path by advancing your skills in a recession proof industry, at a growing company that you'll look forward to working with.
Apply your customer service experience, with your great attitude, and we will provide the training for you to be successful! Receive expert training and mentorship to grow personally and professionally.
Be heard, contribute ideas, and collaborate with your team to be a part of growing a great company, and positive culture.
Help people in your community, by helping them protect their homes.
If these goals are important to you, apply today to join our team at Red Dog's Roofing! Benefits & Perks Four Day work week Paid time off Paid company holidays Insurance Benefits (Medical, Dental, Vison) Advancement Opportunities-We want to see you grow & excel! Mentorship Essential industry Overview Join our call center team, and provide a great first impression to our customers by being their initial point of contact.
Help people by getting them started on the first steps in the home improvement process.
You will be responsible for answering phone calls, completing outbound phone calls, scheduling appointments, entering data in our CRM software, assisting customers with questions and concerns, completing customer surveys, and other administrative tasks.
Our team is currently seeking someone motivated to learn, and excel for our Call Center position.
Prior experience is not required.
Schedule 4 day work week 32
hours Requirements Strong communication skills Customer service experience Scheduling and appointment setting experience CRM software or other database software experience This individual must be honest, trustworthy, enthusiastic, and a great team player! Must have a positive attitude and a desire to work hard and exceed expectations.
Must successfully complete a background check Preferred but not required High volume call center experience.
Inbound and outbound customer service and telemarketing experience Qualifications The right candidate must work well in a fast paced environment, and remain organized.
This individual must have a positive attitude and be a team player.
Having great written and verbal communication skills with the ability to create a positive experience for customers is required.
Job Type:
Full Time Hourly Compensation:
$16-18/Hr based on experience Insurance Eligible after 90 days:
Health, Vision, Dental Job Type:
Full-time Pay:
$17.
00 - $18.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Day shift
Experience:
Customer service:
2 years (Preferred) Customer relationship management software:
1 year (Preferred) Microsoft Excel:
1 year (Preferred) Multi-line phone systems:
1 year (Preferred) Schedule management:
1 year (Preferred) Work Location:
One location Create your own career path by advancing your skills in a recession proof industry, at a growing company that you'll look forward to working with.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.

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